Privacy Policy

Last Updated: April 30, 2025

1. Introduction

Welcome to Restronp, Nepal's restaurant software. We value your privacy and are committed to ensuring your personal information remains protected. This Privacy Policy outlines how we gather, use, and safeguard information for restaurant owners and their staff utilizing our POS, KOT, menu, and other functionalities, in accordance with the law of your jurisdiction.

2. Data We Collect

We collect and process data to enable restaurant operations in Nepal, including:

Identity Data – Name, username, and business role (restaurant owner, for instance).
Contact Data – Email address, phone number, and business address. (e.g., Pokhara restaurant address).
Restaurant Data – Restaurant name, location, type, and registration details.
Staff Data – Employee information required for system access and management.
Order & Menu Data – Menu items, prices, and customer orders for POS and KOT.
Payment Data – Records of transactions and payment channels utilized for invoicing.
Technical Data – Operating system, browser type, and IP address for security reasons.
Usage Data – Engagement with Restronp functionalities like POS, KOT, menus, and reports.

3. How We Use Your Data

We use your data to support Nepal restaurant management, for example to:

Establish and manage restaurant accounts.
Operate POS, KOT, menu, and billing functions.
Provide important updates, system updates, and notices that are mandatory.
Improve platform performance and user experience.
Monitor platform security and usage patterns.
Comply with relevant Nepalese laws and regulations

4. Data Security

We have strict security measures in place to protect your data from unauthorized access, alteration, or release. Access to your data is only possible by authorized personnel who require it for business purposes and are subject to strict confidentiality agreements.

5. Data Retention

We hold personal information only for as long as needed to continue restaurant management activities and to comply with the associated legal and regulatory requirements in Nepal. Retention duration might vary depending on data type and associated regulations.

6. Your Legal Rights

Under the data protection law in Nepal, you are entitled to:

Get access to your personal data we hold on you.
Have your information corrected or erased.
Restrict or object processing of your data.
Obtain transfer of your data to a different service provider.
Withdraw consent at any time, where processing is based on consent.

To exercise these rights, contact us.

7. Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for the content, security, or privacy practices of other sites. We suggest reviewing their privacy policies before providing any personal information.

8. Amendments to This Privacy Policy

We may change this Privacy Policy periodically to adapt to modifications in our restaurant management software, business practices, or Nepalese legislation. Such changes will be posted on this page with the new effective date.